All Haig looking back

Shifting gears to focus on the customer experience

As we enter a time of great uncertainty and disruption caused by COVID 19, I’d like to review 2 significant client wins, which enabled one of the world’s leading car manufacturers to build brand reputation and enhance customer experience in difficult times through the guidance of Haig Barratt. In a VUCA (Volatile, Uncertain, Complex and Ambiguous) world , It’s important to remember that delivering exceptional customer experience with the right product or service will always pay dividends.

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